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Privacy Policy

Caliph B2B is committed to protecting the privacy, confidentiality, and security of all users engaging with our B2B platform. We understand the importance of safeguarding both personal and business-related information in the context of international trade and commercial transactions.

1. Information We Collect

When you register, submit inquiries, or use our services, we may collect the following types of information:

  • Full name and contact details (email address, phone number, job title)
  • Company information (company name, industry, location, business registration details where applicable)
  • Trade requirements (product interests, RFQs, quantities, specifications, sourcing needs)
  • Communication records between you and Caliph Trade or our verified partners
  • Technical data such as IP address, browser type, device information, and platform usage behavior

This information is collected to ensure smooth operation of our services and to facilitate meaningful business connections.

2. How We Use Your Information

We use the collected data strictly for legitimate business and operational purposes, including:

  • Connecting buyers with relevant and verified suppliers
  • Processing and managing RFQs (Request for Quotations)
  • Facilitating trade inquiries, negotiations, and communication
  • Improving platform performance, user experience, and service quality
  • Ensuring platform security and preventing fraudulent or unauthorized activity
  • Sending important service-related notifications and updates

We do not use your information for unrelated or unauthorized purposes.

3. Data Sharing and Disclosure

Caliph Trade does not sell, rent, or trade your personal or business data under any circumstances.

However, we may share necessary information in the following cases:

  • With verified suppliers and manufacturers to respond to your trade requests
  • With logistics and shipping partners to facilitate order fulfillment and delivery coordination
  • With technology and service providers who assist in operating our platform (under strict confidentiality agreements)
  • When required by legal authorities or regulatory obligations

All third parties are carefully selected and required to handle data responsibly and securely.

4. Data Security

We implement strong technical, administrative, and organizational security measures to protect your information from:

  • Unauthorized access
  • Data loss or corruption
  • Misuse, alteration, or disclosure

These measures include secure servers, encryption protocols where applicable, access controls, and continuous system monitoring.

5. Data Retention

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and maintain business records.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or updates to your information
  • Request deletion of your data (subject to legal or contractual obligations)
  • Object to or restrict certain types of data processing

Requests can be submitted through our official contact channels.

7. International Data Use

As a global B2B platform, your information may be processed or stored in different countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date.

9. Consent

By using Caliph B2B, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.